Who We Are

This Privacy Policy explains how Verlery L.L.C-FZ ("Verlery", "we", "our", "us") collects, uses, discloses, and safeguards personal data when you visit www.verlery.com or use our services, including website development, AI automations, integrations, maintenance, and related offerings.

• Address: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.
• Contact: support@verlery.com

We process personal data in line with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL), and other applicable laws.

Data We Collect

• Identity & Contact Data: name, company, email, phone, job title.
• Project Data: requirements, content/assets you provide (text, images, brand files), technical preferences.
• Usage & Device Data: IP address, browser type, pages viewed, timestamps, approximate location.
• Transaction Data: invoices, payment confirmations (payment card data is handled by our payment processor).
• Support Communications: emails, chat messages, tickets, and feedback.
• AI Input/Output Data: prompts, documents, logs generated by your use of AI features we host.

How We Use Personal Data

• Provide and operate our website development, integrations, and AI automation services.
• Set up, host, monitor, and maintain client environments and dedicated AI instances.
• Process orders, issue invoices, and manage subscriptions.
• Respond to inquiries, provide customer support, and improve service quality.
• Secure our systems, prevent fraud/abuse, and comply with legal obligations.
• With consent or where permitted, send service updates and limited marketing communications (opt-out anytime).

Legal Bases for Processing (PDPL)

Depending on the context, we rely on:

• Contractual necessity – to deliver services you request.
• Consent – for certain analytics, marketing, or optional cookies.
• Legitimate interests – to secure, maintain, and improve our services, balanced against your rights.
• Legal obligations – to keep records, respond to lawful requests, or enforce our terms.

Cookies & Analytics

We use necessary cookies to operate the site and may use optional analytics cookies to understand usage and improve performance. You can manage preferences via your browser settings and (if implemented) our cookie settings panel.

For details, see our Cookie Policy.

Payments

Payments are processed by third-party providers (e.g., Stripe). We do not store full card details on our servers. Providers process your data according to their own privacy terms.

AI Processing

• AI features we deploy for clients may process inputs (e.g., prompts, files, URLs) and produce outputs that can include personal data.
• We log requests for security, troubleshooting, abuse prevention, and to improve reliability. Where feasible, we minimize or pseudonymize logs.
• You are responsible for ensuring you have a lawful basis to submit any third-party personal data to our AI systems and for implementing appropriate human review of important decisions.

Sharing Your Data

• Vendors/Processors: hosting, analytics, email, support, payment, and security providers under contracts that protect your data.
• Legal & Compliance: disclosures required by law, court order, or to protect rights, safety, and security.
• Business Transfers: in connection with a merger, acquisition, or asset sale, subject to confidentiality safeguards.

International Transfers

Where data is transferred outside the UAE, we use appropriate safeguards (e.g., contractual protections) consistent with PDPL requirements and industry standards.

Data Retention

We retain personal data only as long as necessary for the purposes described above, to meet legal, accounting, or reporting requirements, or as otherwise permitted by law. Project archives and logs may be retained for support, security, and audit purposes for a reasonable period.

Security

We implement technical and organizational measures to protect personal data (access controls, encryption in transit where applicable, least-privilege principles, monitoring). No method of transmission or storage is 100% secure.

Your Rights

Subject to PDPL and applicable law, you may have the right to:

• Request access to, or copies of, your personal data.
• Request correction or deletion of inaccurate or unnecessary data.
• Object to or restrict certain processing, and withdraw consent where processing is based on consent.
• Request data portability (where technically feasible).

To exercise rights, contact support@verlery.com. We may ask for information to verify your identity.

Children's Privacy

Our services are intended for business users and are not directed to children. We do not knowingly collect personal data from children.

Third-Party Links

Our site may contain links to third-party websites or services. Their privacy practices are not controlled by us; please review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted here with an updated Effective Date. Continued use of our services after changes take effect constitutes acceptance.

Contact Us

Questions or requests about this Privacy Policy or our data practices? Contact support@verlery.com.

If you are a resident of another jurisdiction with specific privacy rights, we will honor your rights to the extent required by applicable law.