Company Information
These Terms of Service ("Terms") govern your access to and use of the products and services provided by Verlery L.L.C-FZ ("Verlery," "we," "our," or "us").
- Address: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.
- Website: www.verlery.com
- Contact: support@verlery.com
By using our website or engaging our services, you agree to these Terms.
Scope of Services
We provide, among other activities:
- Custom Website Development (new builds and enhancements of existing sites)
- AI automations & integrations tailored to client workflows
- Ongoing maintenance & running services after delivery (by agreement)
- Computer programming activities (6201.00), Web portals (6312.00), and Advertising (7310.00)
The exact deliverables, timelines, and acceptance criteria will be set out in a written proposal, statement of work, or order form (each, an "Order"). If there is a conflict, the Order prevails over these Terms.
Client Responsibilities
- Provide timely access, content, brand assets, approvals, and decision-makers needed to perform the work.
- Ensure all provided materials are lawful and do not infringe third-party rights.
- Acknowledge that delays in feedback or inputs may extend timelines and could incur additional fees if scope or scheduling changes.
Fees, Billing & Refunds
- Projects are charged upfront and/or via subscription as specified in the Order.
- No deposits are taken; upfront payment is required to commence.
- Refunds are available only if work has not begun. Once development or configuration starts, payments are non-refundable.
- Recurring subscriptions renew automatically unless cancelled in accordance with the Order.
Intellectual Property & Licensing
- Websites & bespoke deliverables: Upon full payment, ownership of the final website code and site-specific assets transfers to the Client (except for any third-party components and our Background IP defined below).
- AI automations & platform: AI pipelines, orchestration, and runtime environments are built and operated by Verlery on dedicated instances for the Client. The Client receives a non-exclusive, non-transferable license to use these automations for the term of their subscription; operational control remains with Verlery to ensure security, maintenance, and uptime.
- Background IP: Methods, frameworks, templates, pre-existing code, and tools developed or owned by Verlery before or outside the engagement remain Verlery's property. We grant the Client the rights necessary to use such elements within the delivered solution.
- Portfolio rights: We may reference the project (name, logo, non-confidential visuals) in our portfolio and marketing unless the parties agree otherwise in writing.
Maintenance & Support
If purchased, maintenance covers routine updates, monitoring, and agreed support windows. Work outside the maintenance scope (e.g., new features, major redesigns, third-party outages) may be billed separately.
Acceptable Use
You must not use our services to store or transmit unlawful, harmful, or infringing content; attempt to gain unauthorized access; interfere with service operation; or violate applicable laws and regulations.
AI-Specific Disclaimers
- AI outputs can be probabilistic and may contain inaccuracies or biases. No results are guaranteed.
- The Client is responsible for human review of critical decisions and for complying with applicable data-protection and industry regulations.
Warranties & Disclaimers
- We will perform services with reasonable skill and care.
- Except as expressly stated, services are provided "as is" and "as available." We do not warrant uninterrupted or error-free operation or compatibility with every environment.
Limitation of Liability
To the maximum extent permitted by law, Verlery is not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunities. Our total aggregate liability under these Terms is limited to the fees paid by the Client to Verlery for the service giving rise to the claim in the 3 months preceding the event.
Suspension & Termination
We may suspend or terminate access for non-payment, breach of these Terms, security risks, or legal compliance. Upon termination, all amounts due become immediately payable and licensed access to hosted automations will cease.
Governing Law & Dispute Resolution
These Terms are governed by the laws of the United Arab Emirates. Disputes will be subject to the exclusive jurisdiction of the competent courts of Dubai, U.A.E., unless the parties agree in writing to resolve a dispute by arbitration.
Changes to These Terms
We may update these Terms from time to time. Material changes will be posted on this page with an updated Effective Date. Continued use of our services after changes take effect constitutes acceptance.